Manage flag settings

Configure flags in your MobiClocks system.

Use the flag management settings to control which flag types MobiClocks applies to timelogs. This gives you the flexibility to enable only the flags relevant to your organization's time tracking policies as well as adjust flag types accordingly.

Flags checklist

To manage flag settings, go to Administration () > Flag management. The flag checklist provides a complete overview of all the flags available in the system. Each flag includes:

  • Flag name: The name of the flag
  • Description: Brief explanation of when the flag is applied
  • Type: The specific flag type identifier. The following types are available:
    • Critical: These flags cannot be disabled and are automatically resolved when the underlying issue is fixed. They block timelog approval, cost coding, and payroll approval until resolved.
    • Advisory: These flags can be manually resolved and don't block workflows. Also, these can be recategorized as Critical or Informational based on your needs.
    • Informational: These flags provide context without blocking workflows and can be recategorized as Critical or Advisory if needed.
  • Status: Select to enable the flag type, or clear to disable it. When a flag is unchecked, it's no longer available in timelog flags and won't be applied to new timelogs.

The next section provides a full list of all the flags, describing each one and the cases when it is applied.

Flags reference

Flag name

Description

Type

Status

Missed Punch

The flag is applied automatically to hourly employees in the following cases:

  • No punch-in. The employee has punched out from the job site without having punched in prior to that.
  • No punch-out. The employee hasn't punched outwithin 24 hours after punching in.

Under Administration () > Settings > Punch and Timelogs > Salary Punch Policy, you can choose if the missed punch flag is applicable to salary employees the same way as it's applicable to hourly employees.

Critical (cannot be edited)

Cannot be edited

Time Overlap

The flag is applied when multiple timelog entries exist for the same employee on the same day during overlapping periods. This usually occurs when an employee manually logs time while an offline punch syncs for the same timeframe.

Critical (cannot be edited)

Cannot be edited

Unfinished meal break

The flag is applied if trackable meal policy is activated, and the employee hasn't ended the meal before punching out.

Critical (cannot be edited)

Cannot be edited

Face Spoofing

The flag is applied If the face liveness level during punch is lower than the percentage set in Administration () > Settings > Punch and Timelogs > Face Liveness Check.

Advisory (can be edited)

Can be edited

Late meal break

The flag is applied if trackable meal policy is activated, and the employee hasn't taken a break during the specified period.

Advisory (can be edited)

Can be edited

Manually Updated

The flag is applied when an existing punch made from Personal App or Kiosk App has been manually modified later on.

Advisory (can be edited)

Can be edited

Missed meal break

The flag is applied if trackable meal policy is activated, and the employee hasn't taken a break during the day.

Advisory (can be edited)

Can be edited

Out of geofence

The flag is applied if the job site has a geofence zone set, and the employee punches out (punching in beyond the geofence zone is disabled in this case) beyond the geofence zone.

Advisory (can be edited)

Can be edited

Out of working hours

The flag is applied if the employee has made a punch outside of job site's working hours, which is specified in the Working Hours Policy section of job site settings.

Advisory (can be edited)

Can be edited

Pin Punch

A pin punch is applied in the following cases:

  • Three failed punch attempts. This is the case when 3 failed punch attempts happen in a row. However, there are some differences depending on which app the employee is using for punch:
    • Kiosk App. The employee is requested to enter an employee number after 3 failed attempts and the punch is classified as a pin punch.
    • Personal App. A pin punch flag is applied automatically after 3 failed attempts in a row.
  • Similar employees were detected. If the employee makes a punch using Kiosk App, and the face match returns results for more than one employee where none of them has more than 99% resemblance, the app asks to enter the employee number and marks the punch as a pin punch.

Advisory (can be edited)

Can be edited

Short meal break

The flag is applied if trackable meal policy is activated, and the employee's break duration is shorter than the specified break period.

Advisory (can be edited)

Can be edited

Time Spoofing

The flag is activated if the difference between the employee's device time and the MobicCocks system time is more than 5 minutes. This way, the system detects the cases when the device time has been changed before the punch.

Advisory (can be edited)

Can be edited

Attempt Failed

This flag is applied when one of the punch attempts has failed but the last attempt is successful. If 3 attempts in a row fail, the case falls under Pin Punch.

Informational (can be edited)

Can be edited

Different Job Site

The flag is applied when the employee's punch job site is different from the assigned job sites.

Note: The flag is not applied if the Roaming employee setting is on for the employee. Also, if the job site is then manually changed to the employee's assigned job site, the flag is not removed automatically and needs to be resolved manually.

Informational (can be edited)

Can be edited

Different org unit

The flag is applied if the employee has punched at a job site that doesn't belong to their organization unit.

Informational (can be edited)

Can be edited

Offline Punch

If the employee's device is offline during the punch, the punch is flagged as an offline punch. The punch is recorded in the system as soon as there is a network connection.

Informational (can be edited)

Can be edited


Clear old flags

Use the Clear flags setting to remove all flags from timelogs older than a specified date. This helps maintain clean historical data while focusing on current issues.

To clear old flags:

  1. In the flag settings page, locate the Clear flags section.
  2. Set the date before which all flags should be cleared.
  3. Select Clear Flags to remove flags from older timelogs.